Q. What is the maximum size I can print a high-resolution digital painting?

A.

Most paintings are big enough to print on 16 x 24 inches (40 x 60 cm) and a maximum of 24 x 36 inches (60 x 90 cm). ALWAYS check the quality when going through the order process. Most printing companies offer an online quality check. An indicator will let you know what the quality is when choosing large and extra-large sizes. If there is no online quality check available then it's an idea to ask the printing company to do it for you. There are a few paintings with an unusual format and for those paintings, it's required to choose a custom size print.

This choice of a printing company, material and size is a personal choice and responsibility. If you have any questions, I'm here to help!

Q.

What do I do when the payment processor doesn't work?

A.

Please contact me via info@artworkz.gallery and I will be happy to assist you. For now, you can pay with Stripe.

Q.

I can't pay with a credit card. Can I pay with Paypal?

A.

Unfortunately, it's not possible at the moment to pay with Paypal. I would like to make this available for you in the near future. For now, you can pay safely with Stripe.

Q.

How do I know the money does indeed go to Kids Connection Haiti?

A.

For now, you can follow the developments of Kids Connection Haiti on their blog. Depending on the number of sales, I want to transfer 20% of the proceeds to KCH once a month, once per 3 months or once per 6 months. I will be open and transparent about the number of sales. I'm looking forward to giving as much as possible. My goal is to become a certified social enterprise. For now, I hope the money-back guarantee will give you trust in my positive intentions.

Q.

Why is the currency in Euros?

A.

Artworkz Gallery / Artworkz for Good is registered in the Netherlands. That's why the price is in Euros. Anyone can purchase Artworkz because it's a digital product. After your purchase, you will receive a link to download your Artworkz.

If you have any questions, please let me know!